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Suggestion box

Type of university member  


Category definitions:

Congratulation: expression of satisfaction with the functioning of a process or service.

Complaint: disagreement with someone or some situation that you consider unfair or harmful.

Claim: formal claim about a previous decision or ruling, which exhausts the right of appeal through administrative channels, in response to a request for compensation for a situation that you consider unfair or detrimental to your interests.

Suggestion: proposal for improvement in a service, submitted for consideration by the person or body responsible for it, so that it can be taken into account and incorporated into the functioning of the service.

Personal data protection  

Data controller
Universitat Politècnica de Catalunya
Contact details of the data protection officer Universitat Politècnica de Catalunya.
Purposes of the processing P03.13 Manage the information and support service for people who contact this university via any of the various channels.  

Collect complaints, claims, suggestions and congratulations.
Legitimate interests The applicant’s consent.
Recipients of personal data Data will not be transferred to third parties unless this is required by law.
Rights of data subjects Right of access, right to rectification or erasure, right to restriction of processing. Right to object. Right to data portability.
Data retention period As needed for any of the purposes that are described in our retention policy.
Complaint If you have been unable to exercise your rights to your satisfaction, you can file a complaint with the APDCAT.