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SGIQ

Introduction

Given the trust that society places on them to run independently, universities must guarantee that their actions ensure the achievement of the objectives related to their courses. Universities must therefore have formally established and publicly available internal quality assurance policies and systems.

The Universitat Politècnica de Catalunya has decided to present quality assurance systems models that are school-specific, that is, they are designed according to the characteristics and peculiarities of each school and adapted to such characteristics.

The UPC’s Doctoral School has an internal quality assurance system (SGIQ), the first version of which was approved by the School Board on 23/2/2018 and received a favourable assessment by the UPC’s Planning, Assessment and Quality Bureau (GPAQ) on 26/2/2018. 

The implementation of the SGIQ ensures the quality and continuous improvement of all doctoral programmes taught at the UPC’s Doctoral School.

The SGIQ of schools consists of a manual and several processes that cover all the doctoral programmes taught at the UPC. 

The processes that integrate the Doctoral School’s SGIQ are classified into the following categories:

  • Strategic processes (preceded by SP): they provide guidelines for the rest of the processes and guide the school towards achieving its mission.

  • Fundamental processes (preceded by FP): they are directly linked to education and, therefore, they are the processes that have the most significant impact on students. They are the essential or characteristic processes aimed at satisfying the demands of the users.

  • Support processes (preceded by SP): they provide instrumental support to developing fundamental processes and strategic processes.

Cross-disciplinary processes (preceded by CP): they are a set of sequenced operations that are the same for all schools. The responsibility for cross-disciplinary processes does not lie with schools but with a particular general service of the University, which has the capacity to define the process, if applicable; set monitoring indicators; ensure its implementation; and guarantee its continuous improvement.


SGIQ documents

SGIQ

MANUAL

STRATEGIC PROCESSES

SP.01 Definition of quality policy and objectives
SP.02 Revision and improvement of the SGIQ
SP.03 Quality assurance of education programmes (ED)
SP.03.01 Design and approval of education programmes (V)
SP.03.02 Monitoring of education programmes (S)
SP.03.03 Accreditation of education programmes (A)
SP.03.04 Modification and withdrawal of education programmes (M)
CP.02 Definition of teaching staff and administrative staff policies
CP.02.01 Recruitment and selection of teaching staff and administrative staff
CP.02.02.01 Teaching staff assessment. Teaching merits
CP.02.02.02 Teaching staff assessment. Working hours
CP.02.03 Training of teaching staff and administrative staff

FUNDAMENTAL PROCESSES

FP.01 Course promotion and student recruitment
FP.02 Access, admission and enrolment
FP.03 Support and guidance for students
FP.04 Supervision, monitoring and assessment of doctoral students
FP.05 Career guidance and graduate employment

SUPPORT 

PROCESSES

SP.01 Material resources and services
SP.02 Handling of incidents, complaints and suggestions
CP.03 Stakeholder satisfaction survey
CP.04 Information collection

SGIQ IMPLEMENTATION

During the implementation of the SGIQ and in accordance with process SP.02 Revision and improvement of the SGIQ, the following reports have been produced and approved:

- System review report 

- Public information review report 

These documents are published in this section so that they are accessible to all stakeholders.